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Agenda
Day 1 (9 am - 2 pm)
- The Case for Trust
- Quantify the Specific “Trust Taxes” That Are Affecting Your Current Projects and Initiatives
- Identify the Behaviors That Slow Speed and Increase Costs in Your Work Environment
- Learn the Three Dimensions of Creating Trust
- Create a Customized Plan to Close the Trust Gaps That Are Impacting Your Team
- Self Trust—The Principle of Credibility
- Take Responsibility for Increasing Your Own Personal Credibility, and Model Trust Through Character and Competence
- Clarify the Specific Reasons You Can Be Trusted
- Practice the Critical Leadership Skill of Declaring Intent
- Create an Action Plan to Increase Personal Credibility
- Relationship Trust—The Principle of Behavior (Part 1)
- Identify the “Counterfeit Behaviors” That Create Low Trust
- Practice Key Conversations to Build Trust with New and Existing Employees—Repairing Trust When It Has Been Lost
- Practice the 13 Behaviors That Are Foundational to Every High-Trust Culture
Day 2 (9 am - 2 pm)
- Relationship Trust—The Principle of Behavior (Part 2)
- Organizational Trust- The Principle of Alignment
- Aliging Your Organization's Credibility, Symbols, and Systems With Principles of Trust
- Market Trust- The Principle of Reputation
- Building a Strong Reputation With Your Stakeholders
- Societal Trust- The Principle of Contribution
- Making a Postive Contribution to Your World
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