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Equipping First-Level Leaders with the Essential Skills and Tools to Lead a Team

First-level leaders make a significant impact on every metric in your business: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. They are the creators and carriers of culture for their teams and directly influence whether top talent stays or leaves. They are frequently responsible for the quality of the customer experience, and first-level leaders and their teams are the biggest source of product and process innovation. Your first-level leaders are the “Difference-Makers” in your business.

The role of the first-level leader has always been tough and today’s realities make the role even tougher. People skills typically account for 80 percent of success in this role. Yet many people are promoted because of their technical capabilities. Both new and experienced first-level leaders can struggle when it comes to excelling at leading teams in today’s workplace.

The 6 Critical Practices for Leading a Team is a special collection of carefully curated content from proven FranklinCovey offerings. The repurposed mindsets, skillsets, and toolsets provide first-level leaders with relevant and practical resources to help them excel in this tough and demanding role.
 

What You Will Learn:

• Develop a Leader’s Mindset – Explore the critical mindset shifts that will maximize your success as a leader of others.
• Hold Regular 1-on-1s – Increase engagement of team members by conducting regular 1-on-1s, deepen your understanding of team member issues, and help them solve problems for themselves.
• Set Up Your Team to Get Results – Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support.
• Create a Culture of Feedback – Give feedback to develop team member confidence and competence; improve your own performance by seeking feedback from others.
• Lead Your Team through Change – Identify specific actions to help team members navigate and accelerate through change and achieve better performance.
• Manage Your Time and Energy – Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers.

 

What You Will Receive:

• Participant Guidebook
• Practice cards
• Money-back Guarantee

 

Length of Training:

Two days, six- one hour webinar lessons:

Day 1:

Session 1- 12:00 pm - 1:00 pm Eastern Time (US & Canada)
15 Minute Break
Session 2- 1:15 pm - 2:15 pm Eastern Time (US & Canada)
15 Minute Break
Session 3- 2:30 pm - 3:30 pm Eastern Time (US & Canada)

Day 2:

Session 1- 12:00 pm - 1:00 pm Eastern Time (US & Canada)
15 Minute Break
Session 2- 1:15 pm - 2:15 pm Eastern Time (US & Canada)
15 Minute Break
Session 3- 2:30 pm - 3:30 pm Eastern Time (US & Canada)

 

*Materials will be shipped. FranklinCovey cannot guarantee arrival prior to the beginning of the session if registration is within 7 business days of the date of the program. Electronic downloads of participant guidebook will be available prior to the LiveClicks® session.